Career Opportunities with Mannington Mills, Inc
A great place to work.
Career Opportunities with Mannington Mills, Inc
A great place to work.
Mannington is a 5th generation family owned company that offers both personal and professional growth opportunities. We provide a wide range of benefits that complement the diverse lifestyle needs of all our associates, including:
Health & Wellness
Financial Wellbeing
Lifestyle
Equal Opportunities
This EEO Policy Statement is designed to strengthen and reaffirm our commitment to employ and to utilize people in all job titles in accordance with their abilities and to practice the principles of affirmative action. The position of Mannington Mills, Inc. is unmistakably clear with respect to equal employment opportunity and support for minorities, females, qualified individuals with disabilities, qualified disabled veterans and veterans of the Vietnam era. This Policy Statement is being furnished in connection with Mannington's Affirmative Action Plan.
Mannington is an Affirmative Action employer and will promote Affirmative Action and provide equal hiring, training, compensation, promotion, transfer, layoff and recall benefits to all individuals, without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, physical or mental disability that does not prohibit performance of essential functions with or without reasonable accommodation, status as a qualified disabled veteran, veterans of the Vietnam era or any other category protected by federal, state or local law. Mannington is committed to these policies not only to the extent it may be a Government contractor, but also because of our firm conviction that adherence to these principles will contribute significantly to the success of the Company.
All supervisory and managerial personnel are specially charged with assuring, through enlightened leadership, the continued and positive support by all employees of these policies, and with taking positive steps to comply with the policies regarding equal employment opportunity both in letter and spirit. The full and complete cooperation of all employees is expected. Those employees who have authority to hire, promote and transfer have a special responsibility to assure the success of our commitment, and their effectiveness in this area will constitute an integral part of their performance review.
Current job opportunities are posted here as they become available.
| Department: | Calhoun Customer Service |
| Location: | Calhoun , GA |
Internal Candidates Must Call HR Office and Speak with Verenice at (706)602-6259
Job Title: Commercial Customer Service II
Shift: 11:00AM -8:00PM , 9:00AM-6:00PM, 9:30AM-8:00PM (4-day schedule)
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
-Must be able to perform all duties of Customer Service Representative I
-Problem solving task “Resolving Customer Service Inquiries”
-Identify inquiries and seek information from appropriate internal departments to gather required information --Determine root cause of the inquiry
-Communicate solution/options to customer within approved authority. Present to manager any options that exceed approval authority
-Provide alternate product options to Sales Team and customers as requested
- Must be familiar with and able to navigate/use the Mannington website, architect folders/binders, SAP tools/systems to identify and offer alternate products
- Present alternatives and their availability to customers and Sales Team
- Update orders and order notes as needed in SAP
-Reports
-Setup/Maintain/Distribute reports for customers, Sales, and/or Mannington Management
ex: Open orders, shipment forecast, revision, claims, inventory, etc. as determined by management
- Ensure all applicable orders have carriers assigned, Forwarding Agents, Incoterms, and are dated correctly according to current production schedules
-Ensure all applicable orders have project and/or contract numbers and have been audited for errors ? Overtime is / may be required.
Supervisory Responsibilities
This job has no supervisory responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet
